PRIVACY POLICY

Last Updated: 1 March 2025
At frrck.com (founded by XXXIII STUDIO CT0147551-K), we value your privacy. We do not sell or trade your personal data with outside parties. This policy explains how we collect and protect your information when you shop with us.

1. Data Collection
We collect:

  • Personal Data: Name, email, shipping address, and payment details (processed securely via third parties such as Stripe, Billplz/2C2P).

  • Technical Data: IP address, device type, cookies (to improve user experience).

2. How We Use Data

  • Process orders, communicate updates, and resolve issues.

  • Send marketing emails (only with consent; opt-out anytime).

  • Analyze trends via tools like Google Analytics.

3. Data Sharing
We share data with:

  • Payment Processors: Stripe, Billplz, GrabPay, Touch N’ Go (for transaction completion).

  • Shipping Partners: Pos Malaysia, PosLaju, SPX Express, Aramex International, NinjaVan International, SF Express (to deliver orders).

  • Legal Compliance: When required by Malaysian authorities.

4. PDPA Compliance (Malaysia)
Under the Personal Data Protection Act 2010:

  • You may request access to or correction of your data.

  • Email cs.frrck@gmail.com to withdraw consent or delete your account.

5. Cookies

  • We use cookies for cart functionality and analytics. Disable them via browser settings, but some features may break.

6. Security

  • SSL encryption protects your data during transactions.

  • No system is 100% secure; we cannot guarantee absolute safety.

  • Payment Security: All financial transactions are handled by our authorized payment gateways, Billplz and 2C2P. We do not store your credit card or banking credentials on our own servers.

7. Children’s Privacy

  • We do not target or collect data from users under 13.

8. Changes to Policy

  • Updates will be posted here. Continued use implies acceptance.

9. Contact
For privacy requests, please email to cs.frrck@gmail.com.